The products of youme are manufactured to the highest standards, under the authority of international standards and in accordance with the Israel Standards Institute. We believe in our products and are proud to provide our customers with a full guarantee.
Lifetime Guarantee: All of our jewelry is made from solid 14K gold. We provide a full guarantee on the metal with no time limit.
Year's Warranty: From the day of your purchase for any defect discovered in the item.
The warranty does not cover breakages, tears, blows or scratches.
Under the conditions of the warranty, the item will be repaired or replaced only for defects at the time of its sale.
The warranty is only valid for jewelry worn under reasonable conditions.
Our jewelry is made from gold and is durable in water. There is no need to remove it before showering, swimming in the sea or pool.
When contacting us with any query during the time of the warranty, please include the Certificate of Purchase enclosed with the item at the time of its sale.
This is in accordance to our Terms & Conditions as published on our website.
Please do not hesitate to contact our Customer Service with any questions or queries via email or telephone:
[email protected] or call us +972 (0)3 621 9955 on Sunday - Thursday between the hours of 09:00 - 17:00
You're important to us - we'll be delighted to assist in any matter!